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Maximize sales revenues to include tournament green fees, tournament cart fees, tournament food, tournament beverage and pre-sold merchandise. Sells, facilitates and/or executes group tournaments and performs administrative functions as needed. This is accomplished through networking, solicitations, grass roots sales and attaining or exceeding the annual budget revenue goals and booking goals for tournament. Finalizes tournament details with the event chairperson. Tournament Facilitators may serve as lead event professional at course, or may supervise other co-workers. Job devotes approximately 50% of time to selling and approximately 50% of time to tournament execution.
This job title is paid 75% hourly and 25% commission.
Essential Duties and Responsibilities include the following. Other duties may be assigned by management.
Under the direction of management, increase tournament revenue by following 2009 Sales Standards / Expectations, including: executing outbound sales call minimum requirements (15 outbound Cold Call contacts per week and 10 Follow-Up phone calls per week and 1 networking event per month) to drive awareness, creating and implementing lead generation strategies; identifying and pursuing target markets by monitoring club and community demographics; utilizing contact database daily to build and maintain prospects, track leads and accurately report all sales metrics; networking with members, guests and the community to maximize leads and referrals; maintaining relationships with previous event hosts and members (if applicable); synergize with fellow sales team members and maximize customer potential Manage event administrative requirements and logistics by developing and adhering to Sage contracts/confirmation agreements; communicating requirements in advance to appropriate departments or outside vendors and following up to ensure that corporate standards of quality and service are met; maintaining a close working relationship with event host; meeting and greeting organizer at event (if applicable); following up with event hosts to ensure satisfaction and maximize referrals Maintain communication with management by participating in the Weekly Sales Meeting and providing weekly and monthly status reports including PACE, Activity Reports, Task List, Pipeline and others as requested by management through Sage Maintain a passing score as outlined in our Shop Talk guidelines. Answering incoming phone calls and retrieving messages Greeting customers Maintaining daily follow-ups Executing administrative duties including but not limited to: correspondence, contract generation, filing, administrative and clerical support to sales staff, providing proshop coverage, supervising other co-workers, and other duties as requested by management.
Additional Responsibilities:
Promote club event bookings to the local community by attending member functions, monthly Chamber of Commerce meetings, trade association meetings and trade shows Ensure smooth execution of events by collaborating with appropriate department heads Maintain communication with peers by attending weekly department head and sales meetings Implement and support all AGC initiatives and programs as requested by management May be responsible for selling other disciplines
Minimum Qualifications and Skill Requirements:
High School Diploma required 2 years of related experience in administrative support, sales environment preferred Proficient in computer software including Microsoft Word, Excel and CRM Solid time management, organization and prioritization skills Excellent customer service orientation and focus on customer satisfaction required Valid driver's license required
