AT&T CUSTOMER ENGINEER lll - Anaheim, CA [CWA-T-CORE]
A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation.
What you'll do as a Customer Engineer Three:
Maintain & Install Networks and networking components for commercial customers
Perform on-site maintenance for routers, switches and modems, working closely with remote Engineering personnel
Perform Test & Turn-up activities for network components
Will be dispatched to customer sites
Act as hands & eyes for remote engineer for problem resolution, checking inside wire connectivity and device functionality.
Monitor Network until tested and released from site.
May be requested to change or load configurations for routers and switches
May be asked to assist with telephone PBX related work i.e. installations, repairs, etc
May be assigned to high visibility long term projects that require a great deal of organization, communication, and critical due dates.
Must work well independently and with little supervision while still meeting all objectives.
Perform wireless access point software testing
Network Installation and Maintenance support
Qualifications: Our Customer Engineer Three must:
Be able to perceive and differentiate colors
Be able to lift up to 50 lbs
Be able to work in confined spaces
Be available to work day, evening, or night shifts including weekends and holidays. Flexibility for overtime and callouts also needed.
Pass a criminal background check and drug test.
Have a valid driver's license and satisfactory driving record
Be available for training that may require travel and overnight stays
Be able to spend most of the shift moving, standing, stooping, lifting and/or climbing ladders
Be comfortable with being exposed to all weather conditions
Qualify on pre-employment screening:
Customer Engineer III Knowledge Test II (CElllKT ll) Technical Specialist Telecommunications Ability Battery (TS-TAB) Test study guides can be found at www.att.jobs/tips
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Company Description:
The largest communications company in the United States. And the world. We are the industry leaders in providing wireless service, high speed internet access, local and long distance voice, and directory publishing and advertising services across the US. We are also developing our business to include next-generation television services with our new AT&T U-VerseSM TV.
Join our incredibly diverse company of more than 250,000 people and help drive the innovation that keeps AT&T at the leading edge of technology and service. Expect big things from the company that created the communications industry.
